Privacy Policy and Statement

SuperPAL Online Platform is a product of SuperPAL Active Sdn. Bhd. (1341747-M) and is bound by the SuperPAL Privacy Policy. The SuperPAL Privacy Policy governs the use of information that may be collected from you as our valuable visitor and user when you visit SuperPAL’s Online Platform. This policy tells you how SuperPAL use personal information collected at SuperPAL Online Platform.

Please read this privacy policy before using this Online Platform or submitting any personal information either directly or indirectly.  By using the SuperPAL Online Platform or any other SuperPAL’s associated services, you are accepting the practices described in this Privacy Policy.

SuperPAL reserve all rights to review and update this Privacy Policy at any time to take into account any new laws, technology or changes to our operations.  All personal information held by SuperPAL will be governed by our most recent policy as posted herein. You are encouraged to review the Privacy Policy whenever you visit this SuperPAL’s Online Platform to make sure that you understand how any personal information you provide will be used.

  • Collection of Information
    SuperPAL may collect personal identifiable information, such as names, email addresses, contact details, age, etc., when voluntarily submitted by you through visiting SuperPAL Online Platform.  The information you provide is used to fulfil your specific request, in addition to adding you to our mailing list to send you notifications regarding new services offered by SuperPAL that we think you may find valuable, unless you specifically request removal from such a list.  SuperPAL has the right to use the information you provide to assist in our service provisions.
  • Cookie/Tracking Technology
    When you visit SuperPAL Online Platform, ‘website use information’ is collected and recorded by SuperPAL as you interact with our Online Platform.  This information is used to assist SuperPAL in enhancing your future search activities during subsequent visits to SuperPAL Online Platform and affiliated websites.
  • Links To Other Websites
    SuperPAL Online Platform may contain links to other websites.  SuperPAL is not responsible for the privacy practices of other websites.  We encourage our SuperPAL users to be aware when they leave our Online Platform and read the privacy statements of each and every third-party website that collects personal information.
  • Distribution of Information
    SuperPAL may share information with government agencies or other companies assisting us in fraud prevention, minimising inappropriate behaviour over the internet or such other relevant investigation or reporting deemed appropriate by SuperPAL, or if required by law or regulation for some other enforceable purpose.  In addition to providing this information if required by law or regulation, we may also provide it when trying to protect against or to prevent actual or potential fraud or unauthorised or inappropriate activities.
  • Updating your personal information
    SuperPAL users may update, change or delete any of their profile information at any time by logging into their account.  Information will be updated immediately.  Individuals who wish to cancel their SuperPAL Account may do it at any time.  Removed information may persist in backup copies for a reasonable period of time until it is permanently deleted.
  • Data Security
    Your personal identifiable information is kept secure to the extent that all reasonable efforts are made to prevent unauthorised access to our store of data.  Only authorised employees, agents and contractors (who have agreed to keep information highly secure and confidential) have access to this information.  SuperPAL does not keep any details of your credit card or banking information even if you use SuperPAL Online Platform to link with other websites that require such information for booking or purchase purposes.
  • Internet Transmission
    SuperPAL does not provide for the secure transmission of information across the internet.  You should be aware that there are risks associated with transmitting information across the internet.
  • Privacy Policy Contact Information
    SuperPAL encourage you to refer to this policy on an ongoing basis so that you understand our current Privacy Policy.  Unless stated otherwise, our current privacy policy applies to all information that we have about you and your account.
  • Contact Us
    If you have a question or concern about the SuperPAL Online Platform and its associated service, please contact us HERE. Our customer support team will try to answer your question or resolve your concern.